A Guide to Residential Propane Delivery Costs

Don't Get Tanked by Hidden Fees

Published on April 18, 2024

Propane keeps your home warm and cozy, but the bills can leave you feeling a little chilly if you're not careful. While the price per gallon is certainly important, there's a whole world of hidden fees that can sneak up on you and inflate your final cost.

Before you sign a contract, let's shed some light on these surprise charges.

Fee Fi Fo Fum, I Smell Hidden Costs

Delivery Fees: This might seem obvious, but some companies charge extra for off-hour deliveries or deliveries during peak season. Will-call deliveries, where you request a fill-up instead of automatic service, can also come with a surcharge.
Tank Rental Fees: If you lease your propane tank from the supplier, you'll likely pay a monthly or annual fee. Shop around, as some companies may include tank rental in their base price.
Low Usage Surcharges: Some sneaky suppliers penalize customers who use less propane than a certain minimum amount per year. This discourages conservation and can add a significant chunk to your bill.
Environmental and Safety Fees: These fees are often legitimate, but always ask for clarification. Are you being charged for a mandatory tank inspection, or is it an optional service?
Miscellaneous Fees: The list can be long and strange, including fees for reconnecting service after a run-out, tank purging, or even returned checks. Be sure to ask for a complete breakdown of all potential charges.

How to Avoid Feeling Fleeced

Read the Fine Print: Don't just focus on the headline price per gallon. Scour the contract for any mention of additional fees.
Ask Questions: Don't be shy! Call potential suppliers and ask about their fee structures.
Get it in Writing: If a verbal promise is made about included services or waived fees, get it confirmed in writing.
Shop Around: Comparison is key. Get quotes from multiple propane providers in your area. Don't be afraid to leverage those quotes to negotiate a better deal.
Consider Automatic Delivery: While it might seem convenient to request fills as needed, automatic delivery often comes with discounts and can help you avoid the dreaded "run-out" and re-connection fees. Heart of Texas Propane's "Keep Full" Service solves that problem.

By being aware of these hidden fees and taking proactive steps, you can keep your home warm and your wallet happy. Remember, a little research can save you a lot of dough (or propane, in this case)!