Don't Take Our Word For It
See what our customers are saying about us!
Customer Testimonials & Reviews
...Good Customer Service
Showed up on time, did the work, kept things neat and clean, good customer service.
John Gleinser
I Can Always Count on Heart of Texas Propane
I just wanted to let you know how thankful I am that I get to work with Bryan and Evan on the LP Generac jobs and tank installs. Bryan’s always a great help and Evan is the man out in the field. Evan’s communication with me, problem solving capabilities, and his interactions with my clients are traits rare to find in this day and age.
At the end of the day I know when y’all are helping us with a job that I can always count on Heart of Texas Propane and have confidence if things go south on a job I’ll get a call with a solution not a problem.
Dillan Stephens, Nomic Power Solutions
Thank You So Much...
Thank you so much for taking the time to come out and check that the tank gauge is working, and also showing me the float and how it works. That's helpful. I appreciate it.
Susan
The team was competent, courteous, and was fun to talk with.
The team was competent, courteous, and was fun to talk with.
James Kisiel, Kerrville
Pete was a nice, helpful young man
He got our stove installed quickly and appeared to be knowledgeable. We were satisfied with the service call.
Cheryl Cruze
I Appreciate All That Y'all Did to Protect My Family
Thank y'all so much for coming out and getting our leak tracked down and fixed. I appreciate all that y'all did to protect my family.
Hillary
We Appreciate Your Fast and Excellent Workmanship and Service
Thank you for taking care of our propane project. We appreciate your fast and excellent workmanship and service.
Pete and Raymond worked fast and hard to complete this project in the extreme heat. Both are an asset to your company!
Looking forward to doing business with you again in the future.
Kenny & Linda Harrel
I Highly Recommend...
Yesterday I lost water flow about 11:00 AM. By 2:30 PM I had water again. I had an ancient pump, control box, etc. that I knew was all on its last leg. Now I have all new equipment and at a very reasonable price. I highly recommend Pecan Creek Water Water Service in Llano.
Carol Kothmann
Professionalism and Customer Service Set the Bar
The level of professionalism and customer service provided by Heart of Texas Propane sets the bar for other businesses.
Howard Fichtel
Rene and Kris were consummate professionals...
We contracted Heart of Texas Propane to install tanks, piping and provide propane services. Rene and Kris were consummate professionals, addressing our concerns and questions, all the while providing their expertise...We are very pleased with the installation and will be happy to provide references at any time in the future.
Heart of Texas Propane Customer
More like family than a customer
"I would love to say a sincere 'thank you' to the team for really caring about your customers and going above any expectations. You went out of your way to help me when I needed it most. You made me feel more like family than a customer. I appreciate the great job y'all did and can't thank you enough."
Heart of Texas Propane Customer
Your employees are friendly and courteous...
Thank you all for your promptness of service. Your employees are friendly and courteous, especially your driver and the three men who leveled my propane tank. I do appreciate it.
Dana Taylor
Help during extreme cold...
Thank you for getting us propane during the Arctic freeze!
Heart of Texas Propane, Goldthwaite Customer
Help during once in a lifetime storm...
Our sincere thanks and appreciation for delivering propane and providing aid to the Harper area after the "once in a lifetime" February storm. Our area was some of the worst hit. Many residents were without power and water for several weeks. Your support provided so much help and hope to all. It was wonderful to see and hear of so much help provided. Neighbors helping neighbors! May all of us remember to carry forward the good will.
Tami Pugh, Harper Chamber Secretary
Prompt & Helpful
Ernie was prompt and did a good job. Kim and Rene were most helpful!
Robert Hill
Don't Take Our Word For It
Here's what our customers have to say about Heart of Texas Propane.
04-08-2025
Always make time to put me on the schedule for delivery. Great customer service.
04-08-2025
Everyone is so helpful and friendly. Only place I'll shop for propane from now on. Thank you!
04-07-2025
Highly recommended!!! Amazing staff..
04-07-2025
HOT Propane San Saba is the best! Always friendly and very prompt with deliveries. Betty Sue in the office is amazing! Thank you for keeping us warm.
04-07-2025
Been a customer for many years..Betty Sue is the greatest!
04-07-2025
Reliable company. Good people
04-07-2025
04-07-2025
Wonderful people and service. They go out of their way. Always let me know when coming so I can get my puppies in the house if they are out.
04-07-2025
Amazing customer service! They have saved me on more than one instance! I have even caught the delivery man giving our dogs a good petting :) Betty in the office is so easy to work with! Will always use this company for our propane needs!
04-07-2025
Great company, wonderful people!
Service is top notch! They are always mindful and respectful of our two homes and properties.
Highly recommend them!
Mary-Margaret Moorhead
04-07-2025
Friendly staff great prices will be back.
04-07-2025
great service
04-07-2025
Great staff and easy to get along with
04-07-2025
Quick and quality service! The office staff is also amazing!!
04-07-2025
Great customer service and I been the customer over 20 yrs.
04-07-2025
04-07-2025
I had a question about a smell emitting from my daughters home. Betty Sue was extremely attentive and said that she would get someone out there that day. Thankfully, it was an easy fix but HOT Propane was very helpful and displayed excellent customer service support. Thank you!
04-07-2025
03-26-2025
Donny has been great to work with for years. He takes good care of us, and has helped us when weve been in a bind in a few instances.
03-26-2025
I have used Pecan Creek Water to service my water well for several years. Donnie and Denver have been very professional and a pleasure to work with on every occasion. They have been prompt to provide service when requested, and have been reasonably priced.
03-26-2025
Pecan Creek Water is the absolute best! I've used them multiple times now on a dozen jobs in south Llano County (usually in adverse conditions and always in super tough terrain) and every time they have done a five star job.
The first and only crew I'll call for all my water service needs!
03-26-2025
The BEST! Responsive, easy to work with and get the job done right. Just call them!
03-26-2025
Numerous times over the past 3 years Donny and the crew have promptly and properly fixed or upgraded our water supply. Theyve always been professional, and do quality work so things are fixed the first time. Weve come to depend on them and I highly recommend them for all your water supply needs.
03-26-2025
Donny and the guys have been taking care of us for several years now and do a great job !
03-25-2025
Pecan Creek Water folks are outstanding - professional - courteous and extremely knowledgeable. They worked me into their overloaded schedule understanding the catastrophe of not having water. They trouble shooted the issue and saved me money. Thank you Pecan Creek Water!
03-24-2025
Though this company was just outta reach in terms of serviceability Carl was still majorly helpful with pointing me in the right direction.
Very knowledgeable, and easy to talk to.
Thanks again Carl for all your help. Highly recommend
03-21-2025
Great company! Great customer service!
02-11-2025
I recently let my propane tank drop to zero in the middle of January before learning the hard way. I called the previous vendor, who missed the appointment and then never followed up, and the second vendor said they were not taking new clients!
I called HOTP - Harper, and Jeanette had Chris dispatched same day to fill up the tank while I was at work. He followed up that afternoon, stayed in close contract throughout the process and now I don't have to take cold showers anymore. Chris was the consummate professional and very flexible about finding my lot at the end of a long and windy country road. Very pleased- thanks!
02-05-2025
Prompt service for our home in Rob Roy and super easy to pay. Highly recommend.
01-17-2025
Super nice. Returned my call immediately. Remembered me from a meeting over a year ago. Answered all my questions and gave me a bid over the phone. Super nice guy. No issues at all. They will be doing a big tank install for me so Ill update if service changes but so far they have been awesome! Thank you
01-03-2025
Went out there because I couldn't find a check I thought I had written them he tracked it down quickly and told me that it was incorrectly billed by the driver and he reminded me that they had called me and destroyed the check. Was a pleasant surprise not to write another check! Good people.
12-20-2024
Cecil and Ernie did a good job re-routing our propane line in a timely manner, even in this busy Christmas Season. We are grateful to have heat and hot water again!
12-17-2024
Cecil and Ernie were great. Very friendly, professional, polite and knowledgeable. They did a wonderful job installing the propane tank and line to our new gas stove. :yes:
12-06-2024
I sent a request for service to repair a leaky level gauge and to order some propane and was met with EXCELLENT and Prompt service from the team! Definitely have a long-time customer here.
11-09-2024
My experience with Heart of Texas Propane in Brady was outstanding. The sales folks, Shane and the service folks, Cecil and another technician from Mason Texas were very professional on the install of the 500 gallon tank, lines and leak checking all to include the lines in my house. Would absolutely use them again. Thank you!
11-07-2024
08-13-2024
A "breath of fresh" air for Excellent Customer Service & pricing. I don't leave many "5" Star Reviews, but this one was definitely warranted. Michael, has 24 years with the company and was great from start to finish. He is extremely knowledgable and prompt. He answered all my questions & is genuine. He walked the property with me & discussed the placement of the tank. We discussed the regulators and meters to manage tank auto notification for refills etc. HE IS A GEM! I contacted other services, and no one came close to the level of service.
08-04-2024
08-03-2024
Customer Service when needed most!
Pecan Creek Gas went above and beyond to help me out after my regulator went out and was leaking. Donnie helped me at first, and then Lester from the gas department took the time to make sure I got the part I needed. He showed me and tested my old part and then made a new part with what they had. He was so kind and patient throughout the entire process and went above and beyond in a situation where I needed a new regulator. Thank you so, so much for being so accommodating, finding a solution, and making it work. When you think customer service is dead, I was so relieved to find Donnie and Lester to help me out in this situation. They have earned my business for years to come, and I can't speak more highly of this business.
07-09-2024
06-12-2024
I had contacted this company to see if they could run a new propane gas line and move my tank. They came out to look at the job on a Monday and Tuesday they completed the job. They also had my tank refilled. Very knowledgeable service representatives and very skilled based on the quality of the install.
06-12-2024
Great company. They installed a new tank and had it filled the same day. Their prices are great as well. Now we're cooking with gas!!
05-29-2024
Always quick service.
05-04-2024
Great customer service, low prices, fast and easy.
04-03-2024
03-26-2024
Had exactly what we needed. Excellent customer service!
02-06-2024
Always fast and very friendly.
02-06-2024
Heart of Texas Propane went out of their way to solve our unique problem. Everyone was kind and generous!
Great Company and staff!
01-17-2024
Good service, decent prices.
01-10-2024
Quick, polite, and friendly service
01-10-2024
My wife and I contacted these folks to do some work for us and they were very professional to work with and their work was professionally done.
01-05-2024
Very friendly staff. Easy location to access of Hwy 27.
12-28-2023
Carl and Bryan and two of the best gas passers Ive ever met. You can smell the quality of their gas from miles away!
12-27-2023
Fast service. Great customer service.
10-16-2023
I have purchased several propane tanks from Heart of Texas and they have connected and safety-checked multiple appliances. Everything they do or touch is ultra-high quality! Awesome customer service. Everyone has a can-do attitude!!
10-11-2023
Quick and courtesy,
09-23-2023
I hate having to go anywhere else to fill my propane tanks. They always get me taken care of quickly.
09-20-2023
09-07-2023
Worked with them to get a propane tank installed and tested. They have outstanding customer service and employees
Recommend them for anyone needing their services
08-19-2023
great service today
08-09-2023
06-30-2023
Your guys pver at store in kerrville are extremely knowable and always helpful with smiles on face every time Gary always goes above and beyond with customer service I never go anywhere else
05-24-2023
Ive been a realtor here for 14 years and refer all my clients in need of propane to Garys location. Fair prices. Excellent customer service. And all with a smile even during the worst weather! Thank you for years and years of great work and support for our community!
04-26-2023
Been getting butane here at the same spot for many years, came in today to get propane was helped by Gary, he was kind, and very helpful. Will always recommend them! The customers coming in could be a little more respectful, very disgusted with how our community treats these employees!! Thank you guys for doing an awesome job! Keep up the great work!
03-13-2023
02-25-2023
02-20-2023
02-06-2023
My go-to spot for propane refills. They are friendly, helpful, and always willing to answer questions. I'm not sure how much cheaper than are than a fill-up over at Tractor Supply, but since TSC always makes me wait an eternity (and sometimes runs out of propane), I prefer this location. There's never a wait, and never an issue. They even inspected and recertified one of my bottles when it expired, without any fuss or trouble. Can recommend.
01-31-2023
Great friendly service. Running low on propane due to the winter storm. Thank you for refilling our tank even in the inclement winter weather!
01-28-2023
I am impressed with the safety of the employee that filled my 2 30# tanks... Definitely a professional business.. Safety 1st
01-25-2023
High prices for 20# bottle compared to other stores in Kerville
12-26-2022
12-23-2022
Customer service is A+
I had a 40# tank filled, went in to pay and credit card machine was down. My bill was 31 and i had 24 in my pocket. Gentleman said go on and come back when you can. That kind of attitude is far and few to be found. I left and went to get cash and returned to pay. Thank you for being so trusting!
12-19-2022
Great price on propane
12-14-2022
We have an all electric home because I am allergic to all types of gas. But after the severe freeze 2 yrs ago, we decided we needed a whole house backup generator. We did not lose electric power, thanks to Central Texas Electric Co-op. We did lose water for several days, but that is something I had stockpiled for such an event. We never know what each year will bring!
The generator is outdoors so it doesn't affect my allergies. Of course we called Hunt-Ingram for propane tank and service. The name has changed but we still got the same great service from Hunter St. Clair and his team of installers. Rene Rios was very knowledgeable and friendly as he helped me decide the location; and during the install. PJ installed the big tank, while Brian ran the trencher, with the same friendly customer service. Thanks for the HOTpropane service!!
11-06-2022
Great people very friendly and great price
10-30-2022
Real good folks down here, and the price of propane is one of the lowest.
09-03-2022
Heart of Texas Propane did a superb job on our electric-to-propane conversion project. The project included both installing the tank outside, laying the pipe to our home, prepping for a future backup generator, and plumbing our house for the propane hook-ups. The operations manager advised me on how to complete the project and on what I should expect to spend. The crews were extremely professional, knowledgeable, and efficient. Every man on the job listened carefully to what I was trying to accomplish, was patient with my questions, was forthcoming with helpful information, and did the work safely and properly.
The job was complete faster than expected and under budget. At every turn, the staff of Heart of Texas Propane have anticipated and resolved issues and made it their goal to get what I wanted done. I wish every contractor were like Heart of Texas Propane.
08-18-2022
08-12-2022
Nice people, good and fast service. This is where we still our tanks here in Brownwood!
08-11-2022
It's a great place to get propane bottles filled or buy 250 to 1000 gallon propane tanks for your residential home and they install them.
08-08-2022
Cleveland helped us out when we were in a pinch. Had his guys come out on an urgent basis and they helped us troubleshoot and understand our tank. We found out our tank wasnt set up properly and now were getting a very reasonably priced tank through OBrien. I cant recommend them enough for their customer service. They do what is right by the costumer. Their employees are friendly and professional. I am recommending them to everyone I know.
07-28-2022
Great folks to deal with and competitive prices.
05-12-2022
Always friendly, much faster than exchange,and a full refill
04-19-2022
These people were great helping us get our rig filled and helped us back out safely
04-17-2022
03-26-2022
Very helpful, fast and experienced
03-03-2022
Sooo much less expensive than the refill exchanges at the gas station and always available. Friendly service.
02-17-2022
Great, timely installation. Friendly service. Thank you!
02-11-2022
They always give me gas. :grin:
02-09-2022
We have been with O'Brien Propane for many years. I called them today because I smelled gas in my kitchen. They were out within a half hour and were wonderful about checking our gas line. They have always been there when we needed them and I would never go with any other company.
01-20-2022
01-08-2022
Got me In and out in a jiffy. What a bunch of nice knowledgeable employees
12-29-2021
Very friendly and willing to help in any way they can! Highly recommend.
12-22-2021
I had an easy time filling up my propane tanks. A quick fill up on 2 tanks..
12-13-2021
Quick service and polite people
10-02-2021
Always very nice n friendly Thank u :grinning_face:
09-07-2021
Ingram dam holds my personal best largemouth bass
08-07-2021
08-03-2021
I needed propane. A man filled my tank. Cheaper than swapping the tank at a store. In and out in five minutes.
07-16-2021
Gary is awesome. Great service
07-02-2021
Such nice friendly folks and they know their business!!
06-26-2021
06-20-2021
06-16-2021
You go, you fill your propane tanks, pay and leave. Hey google, no one cares about the propane business and your questions are a waste of time and oxygen.
05-24-2021
Thank you!
03-30-2021
Good service and very competitive pricing
03-27-2021
03-02-2021
Friendly service
02-26-2021
On deck during power outages.....
02-22-2021
Quick in out, only place with propane during storm.friendly operators.
02-13-2021
O'Brien Propane is absolutely awesome! Cleveland always provides great costumer service. Many years of great experience with these guys.
02-12-2021
We were in dire need of propane to heat our home. We're in a rental house and it's our first winter here. I didn't realize how fast we could burn through our 200 gallon tank. Of course we ran out during a freeze. It got down to 50ish degrees in our house over night. To make matters worse, all of the ice on the trees made it hard to access our tank because limbs were hanging low with the extra weight. It took a few different ideas/trys but they were able to make it work. You could tell that the delivery driver truly cared and didn't want us to have to go another night without heat. I tried to give him a tip for the extra effort but he refused to take it. It's great to have people in the community who go the extra mile.
O'Brien has a customer for life here.
02-11-2021
Weve been using Obrien for a few years now and they are truly incredible. No matter how busy they are they always make sure to take care of you. Were so impressed with everyone there. Cleveland makes you feel like family. Always taking time to explain things to you, answer your questions and just in general be very helpful. Great customer service and we highly recommend them!
02-08-2021
Quick, good prices
02-04-2021
Cleveland is all about service, and he will do what it takes even if it means climbing down our hillside on a Saturday to load a tank. After our last experience with a propane service, this is a surprising and of course welcome level of service.
01-14-2021
Helpful and knowledgeable. Very quick. Pulled up and was in and out with my own tanks filled with in no time.
01-13-2021
Wonderful place to get propane. Very friendly and quick service to boot! Will be back for sure!
01-05-2021
12-27-2020
I get my propane there. Gooood service.
12-23-2020
12-15-2020
Would be better, but they close to early. Maybe if they would have special hours during hunting season!!!
11-30-2020
Great people and awesome service.
11-06-2020
Great service, friendly staff
10-29-2020
10-23-2020
Great service and friendly faces.
10-20-2020
07-17-2020
05-21-2020
Great place to stock up on your propane for the winter. They also have welding supplies.
02-19-2020
Great folks to deal with and quite convenient to get RVGas bottles filled.
02-10-2020
Fast service good price I will go again
02-01-2020
01-22-2020
Fast service and friendly attendants no matter what weather conditions are at the time.
01-16-2020
01-10-2020
12-09-2019
Great People, Very Friendly and helpful professional staff, just talk to them and they will work hard with yoj
12-06-2019
Friendly people and great service
11-29-2019
Service is fast and reliable
10-09-2019
Very solid company, very competitive rateS. Cleveland and the crew will work hard to service your propane needs.
08-13-2019
Best place for propane
08-07-2019
07-23-2019
06-28-2019
Cheap propane by 20 cents per gallon
03-06-2019
03-05-2019
Best place to get tanks filled
02-10-2019
01-17-2019
01-16-2019
01-14-2019
01-05-2019
12-28-2018
12-14-2018
11-06-2018
We are long-time customers who have had a great experience with this company. Last year, I didn't keep an eye on the propane level and ran out as I was preparing the Christmas meal. Bad timing on my part but Cleveland O'Brien came to the rescue. Great service, reasonable prices. Highly recommend!
09-29-2018
What few people know about this place, is you can get concrete here. They have 1 yard trailers for close projects and a 3 yard truck for deliveries. Most concrete companies will not deliver less than 5 yards. So, of you have a small job, this is the place for you. Very nice people to deal with.
09-26-2018
Awesome people and service.
07-21-2018
Quick propane service
06-16-2018
Friendly professional
06-16-2018
Their prices are the best. And the service is, more often than not, very prompt! I do wish that they would post their hours somewhere though. Virtually impossible to find the hours online.
05-18-2018
05-07-2018
Good service and price
05-05-2018
Great place to get propane and assorted gifts! Refill your tank for cheaper than a swap out at Wally world and you get more propane! Google says they're open til 5 on Saturday but it's wrong; they only stay open til midday Saturday.
02-15-2018
Quick service, efficient. Would go back anytime.
02-12-2018
09-16-2017
09-05-2017
Good friendly customer service last time I was there they gave me free propane for the Salvation Army disaster vehicle
08-28-2017
Very cool place
08-01-2017
06-20-2017
06-15-2017
06-04-2017
06-03-2017
05-19-2017
Good company, honest people. Safety is #1 concern.
04-22-2017
Nice staff always check monthly on our had levels!
03-25-2017
Great prices
01-18-2017
01-14-2017
Fast service
12-21-2016
Fast friendly service. Always courteous and quick
12-01-2016
Lowest prices and friendly service.
11-25-2016
Safety is top priority and excellent customer service
11-21-2016
11-11-2016
Good service
06-22-2016
Hard working people.
10-13-2015
Easiest location for an rv, and the nicest people! They even have a collection of fossils and arrow heads from the area.